All users are deemed to have accepted that they have read and approved this Sales Agreement upon completing their membership process.
SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 SELLER:
- Title: FrigoKit
- Address: Antakya, Hatay, Turkey
- Phone: +90 532 288 3285
- Fax: -
- Email: parts[@]frigokit[dot]com
1.2 BUYER:
- Name/Surname/Title:
- Address:
- Phone:
ARTICLE 2 – SUBJECT
The subject of this agreement is the sale and delivery of the product(s) specified below, which the BUYER has ordered electronically via the SELLER's website (frigokit.com), in accordance with the Law on the Protection of Consumers No. 4077 and related regulations.
ARTICLE 3 – PRODUCTS
- Type and Specifications: As indicated in the order.
- Quantity: As specified in the order.
- Brand/Model: As indicated in the order.
- Color: As specified in the order.
- Sales Price: As indicated in the order.
Payment Method:
Delivery Address:
Recipient:
Billing Address:
Shipping Cost:
ARTICLE 4 – GENERAL PROVISIONS
- The BUYER declares that they have read and approved the preliminary information on the frigokit.com website regarding the product’s features, price, payment, and delivery terms.
- The product will be delivered to the BUYER or an authorized recipient within the timeframe stated in the preliminary information, subject to a maximum legal period of 30 days.
- If the product is to be delivered to a third party, the SELLER is not responsible if the third party refuses delivery.
- The SELLER guarantees that the product will be delivered in good condition, complete, and as described in the order, including all necessary documents.
- For the product to be delivered, this agreement must be signed and submitted to the SELLER, and the payment must be completed. If the payment is not received or is canceled, the SELLER is relieved of their obligation to deliver the product.
- If the BUYER’s credit card is used unlawfully by third parties after delivery, not due to the BUYER's fault, and the bank does not compensate the SELLER, the BUYER must return the product within 3 days, with shipping costs borne by the BUYER.
- In cases of force majeure (e.g., extreme weather or transportation disruptions), the SELLER will notify the BUYER, who can cancel the order, replace the product with a similar one, or delay delivery. If canceled, the refund will be processed within 10 days.
- Defective products under warranty can be sent to the SELLER for repair, with shipping costs covered by the SELLER.
- This agreement becomes valid when signed by the BUYER and sent to the SELLER via fax or email.
ORDER CONFIRMATION
An order is considered placed when the BUYER confirms the total amount, including VAT, for the items in the shopping cart. Payment must be confirmed before an ORDER CONFIRMATION email is sent.
PAYMENT METHOD
Payment can be made via:
- Credit card (Visa/MasterCard)
- Bank transfer/EFT
- Cash transfer
Payments must match the BUYER's billing information, and orders unpaid within 3 business days will be canceled. Non-standard payment methods (e.g., cash on delivery) are not accepted.
SHIPMENT AND DELIVERY
Products are delivered either via frigokit.com vehicles (in Hatay) or shipping companies (outside Hatay).
Delivery timelines:
- Hatay: Within 3 business days after order confirmation.
- Outside Hatay: Within 1-5 business days, depending on the location.
The BUYER is responsible for checking the package for damage before accepting delivery. Any issues must be documented with the shipping officer before signing the receipt.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 15 days of receiving the product. Notification must be made via fax, email, or phone. The product and its invoice must be returned in their original condition. Shipping costs for defective products are covered by the SELLER; otherwise, they are the responsibility of the BUYER.
ARTICLE 6 – EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to:
- Products that cannot be returned due to their nature or perishability.
- Custom-made or personalized products.
- Damaged, used, or assembled products.
ARTICLE 7 – AUTHORIZED COURTS
Consumer Arbitration Committees or Consumer Courts in the SELLER's or BUYER's jurisdiction handle disputes, within the monetary limits set by the Ministry of Industry and Trade.
SELLER:
FrigoKit
BUYER:
Name:
Date: