Delivery

1. Delivery Timeframe

• Orders are shipped within 3 working days (Monday-Friday) after bank approval.
• The delivery time by the courier company ranges from 6 to 12 days, depending on the distance of the delivery address from our logistics center.

2. Notifications

• In case of any issues caused by us, you will be informed through the contact details provided in your membership information.
• Accurate and complete membership information is crucial for smooth communication.
• Deliveries are not made on weekends or public holidays.

3. Secure Shipping

• All selected products are shipped with the assurance of FEDEX and DHL Insurance, ensuring secure delivery by our contracted cargo companies.

4. Order Confirmation

• Upon purchasing a product, a confirmation email will be sent to you.
• If a selected product is out of stock, you will be notified via email and provided with an estimated restock date.

5. Stock Availability

• Frigokit is an online shopping platform that enables multiple users to shop simultaneously.
• In rare cases, when multiple consumers purchase the same product simultaneously and it runs out of stock, you will be notified promptly, and necessary arrangements will be made.